Last Updated: July 2026

Thank you for shopping with Aurafy. We are committed to delivering your order safely and efficiently. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.

Please note that processing times may be slightly longer during holidays, promotional events, or periods of high order volume.

Shipping Destinations

Aurafy currently ships to:

• 🇺🇸 United States
• 🇨🇦 Canada

We are continuously working to expand our shipping destinations in the future.

Shipping Rates

We proudly offer:

Free Standard Shipping

All orders include tracking at no additional cost.

Delivery Time

Estimated delivery times begin once your order has been shipped.

While most orders arrive within 7–15 business days, delivery times may vary due to:

• Customs processing
• Weather conditions
• Carrier delays
• High shipping demand
• Public holidays

These factors are outside of our control.

Order Tracking

Once your order has been shipped, you will receive an email with your tracking number.

Tracking information may take 24–72 hours to update after shipment.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information during checkout.

If you notice an error in your shipping address, please contact us immediately at support@aurafyy.com.

If your order has not yet been processed, we will do our best to update the shipping address.

Once an order has been shipped, we may be unable to make changes.

Lost or Delayed Packages

If your package appears to be significantly delayed or lost, please contact us at support@aurafyy.com.

We will work with the shipping carrier to investigate your shipment and assist you in reaching an appropriate resolution.

Failed Delivery Attempts

If a delivery cannot be completed because:

• An incorrect address was provided
• No one was available to receive the package (where applicable)
• The package was refused

The customer may be responsible for any additional shipping costs required to resend the package.

Customs & Import Fees

Orders shipped to the United States and Canada are generally delivered without additional action required from customers.

However, customs authorities may occasionally apply import duties, taxes, or processing fees depending on local regulations.

Any such charges are the responsibility of the customer.

Multiple Packages

If your order contains multiple products, they may be shipped separately from different fulfillment centers.

If this happens, you will receive separate tracking information for each shipment (where applicable).

Shipping Delays

Although we strive to deliver every order within the estimated timeframe, delays can occasionally occur due to circumstances beyond our control.

Aurafy is not responsible for shipping delays caused by:

• Customs inspections
• Natural disasters
• Severe weather
• Carrier disruptions
• Public holidays
• Other unforeseen events

We appreciate your patience and understanding in these situations.

Contact Us

If you have any questions regarding shipping or your order, please contact us.

Aurafy Customer Support

Email: support@aurafyy.com

We aim to respond to all inquiries within 24–48 business hours.